{"id":1853,"date":"2026-07-27T14:21:07","date_gmt":"2026-07-27T04:21:07","guid":{"rendered":"https:\/\/exigotech.ethub.co\/?page_id=1853"},"modified":"2026-10-09T15:25:07","modified_gmt":"2026-10-09T04:25:07","slug":"ai-and-automation","status":"publish","type":"page","link":"https:\/\/exigotech.ethub.co\/au\/services\/ai-and-automation","title":{"rendered":"AI and Automation"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":5367,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1853","page","type-page","status-publish","hentry"],"acf":{"section_order":[{"section":"hero_banner_services"},{"section":"services_about"},{"section":"why_leaders"},{"section":"core_offerings"},{"section":"our_experts"},{"section":"core_values"},{"section":"case_study"},{"section":"cta"},{"section":"partners"},{"section":"blogs"},{"section":"faqs"},{"section":"contact_us"}],"co_heading_bold":"CORE OFFERINGS :","co_heading_regular":"AI and Automation","co_description":"","co_offerings":[{"icon":1922,"title":"AI Strategy & Readiness","description":"Identify where AI can create the greatest business value before committing to technology or licensing. We help organisations assess readiness, prioritise use cases, establish success measures, build the business case, and develop a practical AI roadmap aligned with organisational priorities. ","image":4692,"link":""},{"icon":1922,"title":"Copilot, Agents & Automation","description":"Bring AI into the flow of work through Microsoft 365 Copilot, Microsoft Copilot Studio, AI agents, and Power Platform automation. We help organisations improve employee productivity, redesign workflows, automate business processes, and deploy role-specific AI experiences within the Microsoft applications their people already use.","image":4693,"link":""},{"icon":1922,"title":"Custom AI Engineering ","description":"Build bespoke AI agents, applications, and enterprise solutions for requirements that extend beyond packaged Copilot capabilities. Our services include solutions built with Azure AI Foundry, retrieval-augmented generation, enterprise knowledge integration, intelligent applications, and GitHub Copilot enablement for software engineering teams. ","image":4694,"link":""},{"icon":1922,"title":"Responsible AI & Governance ","description":"Establish the policies, ownership, oversight, and accountability required to adopt AI responsibly. We help organisations define governance frameworks, manage regulatory and ethical risks, maintain human oversight, monitor AI use, and provide boards and risk leaders with confidence as adoption expands. ","image":4695,"link":""},{"icon":1922,"title":"AI Security ","description":"Protect AI platforms, agents, identities, data, prompts, applications, and access pathways from emerging threats. We help security leaders assess AI-specific risks, apply appropriate controls, prevent data exposure, strengthen monitoring, and integrate AI into the organisation\u2019s wider cybersecurity strategy. ","image":4696,"link":""},{"icon":1922,"title":"AI Managed Services ","description":"Operate, support, and continuously improve AI after deployment. Our managed services cover monitoring, incident support, performance optimisation, adoption, governance, security, agent lifecycle management, and Azure consumption and cost control, helping AI solutions remain reliable, valuable, and aligned with changing business needs. ","image":4697,"link":""}],"co_aria_label":"Core Offerings: AI and Automation","core_offerings_use_shared_block":false,"core_offerings_shared_block":null,"blog_heading_regular":"LATEST","blog_heading_bold":"THINKING","blog_watermark":"LATEST BLOGS","blog_categories":[],"blog_count":4,"blog_view_more":null,"blog_aria_label":"","blogs_use_shared_block":false,"blogs_shared_block":null,"contact_heading":"","contact_description":"","contact_phone_label":"Call Us","contact_phone_number":"1300 EXIGOTECH (39 44 68)","contact_email_label":"Email Us","contact_email_address":"sales@exigotech.com.au","contact_services":"","contact_partners_label":"Powered By Trusted Technology Partners","contact_partners":null,"contact_form_shortcode":"","contact_aria_label":"","contact_us_use_shared_block":true,"contact_us_shared_block":1198,"show_events_hub":false,"hub_heading":"The Exigo Tech Events Hub","hub_description":"","hub_background_image":null,"hub_button":null,"hub_cta_heading":"Need Expert Guidance?","hub_cta_description":"","hub_cta_button":null,"hub_aria_label":"","show_blogs_hub":false,"bh_badge_text":"Latest Tech Insights","bh_heading":"Insights & Thinking","bh_description":"Explore cutting-edge perspectives on cloud technology, AI, cybersecurity, and digital transformation","bh_search_placeholder":"Search articles, topics, or technologies...","faqs_badge_text":"FAQs","faqs_heading":"","faqs_items":[{"question":"How can AI and automation benefit my organisation?","answer":"AI and automation can improve workforce productivity, accelerate decision-making, automate repetitive processes, increase operational capacity, and create more intelligent customer and employee experiences. The strongest opportunities depend on your business priorities, available data, current technology environment, and organisational readiness.  "},{"question":"Where should we start with AI adoption?","answer":"Start with an AI readiness assessment to evaluate your current capabilities and identify high-impact opportunities. This creates a clear roadmap for successful AI adoption. "},{"question":"What AI and automation solutions does Exigo Tech offer? ","answer":"We provide Microsoft 365 Copilot, Copilot Studio, Azure AI, Power Platform, AI Agents, and AI Strategy & Readiness services. Our solutions are customised to your business objectives. "},{"question":"Can Exigo Tech help us become a Frontier Firm?","answer":"Yes. Microsoft uses Frontier Firm to describe an emerging organisational model in which human judgement and machine intelligence work together, with AI and agents embedded into work and business processes. Exigo Tech helps organisations progress toward this model by connecting AI strategy, Copilot and agents, custom engineering, governance, security, adoption, and ongoing operations. Yes. Our AI solutions integrate with Microsoft 365, Dynamics 365, Azure, Power Platform, and a wide range of third-party business applications to enhance existing workflows and processes. "},{"question":"What is the difference between Copilot, AI agents, and custom AI?","answer":"Microsoft 365 Copilot provides AI assistance within familiar workplace applications. Agents can perform role-specific activities and coordinate parts of a business process. Custom AI is designed for bespoke requirements, proprietary data, specialised workflows, or differentiated applications that cannot be addressed through packaged capabilities alone. "},{"question":"Can Exigo Tech build custom AI solutions beyond Microsoft 365 Copilot?","answer":"Yes. Exigo Tech develops custom agents, applications, retrieval-augmented generation solutions, enterprise knowledge experiences, and other bespoke AI capabilities using Azure AI Foundry and the wider Microsoft cloud and development ecosystem. "},{"question":"How do you support responsible and secure AI adoption?","answer":"We treat governance and security as separate but connected requirements. Responsible AI governance establishes policies, accountability, oversight, risk management, and human review. AI security protects identities, data, agents, applications, access pathways, and the supporting technology environment. "},{"question":" Can Exigo Tech operate and support AI after implementation?","answer":"Yes. Our AI Managed Services support deployed AI solutions through monitoring, optimisation, user support, governance, security, lifecycle management, adoption improvement, and consumption and cost management. "},{"question":"Can we access Microsoft-funded AI expertise through Exigo Tech?","answer":"Eligible customers may be able to access Microsoft-supported partner engagements for activities such as envisioning, use-case identification, business-case development, proofs of concept, deployment, adoption, and skilling. The available engagement and funding depend on Microsoft\u2019s eligibility requirements and the proposed customer scenario. "},{"question":"Why choose Exigo Tech as your Microsoft AI partner?","answer":"Exigo Tech brings together AI strategy, Microsoft 365 Copilot and agents, custom AI engineering, responsible governance, AI security, cloud, data, and managed services. We also use these technologies within our own organisation, allowing us to guide customers with practical experience rather than recommendations based only on theory. "}],"faqs_use_shared_block":false,"faqs_shared_block":null,"faqs_aria_label":"","cta_heading":"Ready to Build Your AI Roadmap?  ","cta_description":"Discover the highest-impact opportunities for AI across your organisation with a customised AI and Automation assessment. ","cta_button":{"title":"Book an Assessment Today","url":"https:\/\/exigotech.ethub.co\/au\/contact-us","target":""},"cta_duplicates":null,"cta_use_shared_block":false,"cta_shared_block":null,"cta_aria_label":"","dm_label_text":"","dm_heading_regular":"","dm_heading_bold":"","dm_items":null,"dm_use_shared_block":false,"dm_shared_block":null,"dm_background_image":"","dm_aria_label":"","oe_heading_regular":"Talk to Our","oe_heading_bold":"Experts","oe_background_image":"","oe_experts":[1467],"oe_use_shared_block":false,"oe_shared_block":null,"oe_aria_label":"","pt_heading_regular":"Partner","pt_heading_bold":"Ecosystem","pt_watermark":"PARTNERS","pt_partners":[1507,1568],"pt_use_shared_block":false,"pt_shared_block":null,"pt_aria_label":"","cv_heading_regular":"Related Capabilities of","cv_heading_bold":"AI & Automation","cv_description":"","cv_button":"","cv_background_image":"","cv_items":[{"icon":1936,"title":"Managed IT Services ","description":"Maximise the long-term value of AI through proactive management, continuous optimisation, user adoption, and ongoing support. We ensure your AI solutions remain secure, effective, and aligned with evolving business needs. ","link":{"title":"Know more","url":"https:\/\/exigotech.ethub.co\/au\/managed-it-services","target":""}},{"icon":1943,"title":"Cloud ","description":"Provide the secure, scalable foundation required to deploy and grow AI initiatives. Our Azure-powered cloud solutions help organisations accelerate innovation while maintaining flexibility and control. ","link":{"title":"Know more","url":"https:\/\/exigotech.ethub.co\/au\/cloud","target":""}},{"icon":1942,"title":"Business Applications ","description":"Embed Copilot, agents, and intelligent automation into customer, finance, service, sales, project, and operational processes to improve performance in the flow of work.  ","link":{"title":"Know more","url":"https:\/\/exigotech.ethub.co\/au\/award\/business-applications","target":""}},{"icon":1941,"title":"Data & Analytics ","description":"Establish trusted, accessible, and governed data foundations that allow copilots, agents, and custom AI solutions to generate reliable and relevant outputs.  ","link":{"title":"Know more","url":"https:\/\/exigotech.ethub.co\/au\/services\/data-analytics","target":""}},{"icon":1940,"title":"Security ","description":"Protect the identities, applications, data, endpoints, and cloud services that support AI adoption while strengthening detection, response, and organisational resilience.  ","link":{"title":"Know more","url":"https:\/\/exigotech.ethub.co\/au\/cybersecurity","target":""}},{"icon":1939,"title":"Infrastructure ","description":"Provide the resilient compute, storage, endpoint, and platform capabilities required to support AI workloads and business-critical operations.  ","link":{"title":"Know more","url":"https:\/\/exigotech.ethub.co\/au\/infrastructure","target":""}},{"icon":1938,"title":"Networks ","description":"Deliver secure, reliable, and high-performance connectivity for cloud AI services, distributed users, enterprise applications, agents, and automated workflows.  ","link":{"title":"Know more","url":"https:\/\/exigotech.ethub.co\/au\/networks","target":""}}],"cv_use_shared_block":false,"cv_shared_block":null,"cv_aria_label":"","jump_nav_items":[{"label":"ABOUT","target_section":"services_about"},{"label":"CORE OFFERINGS","target_section":"core_offerings"},{"label":"CASE STUDY","target_section":"case_study"},{"label":"RELATED CAPABILITIES","target_section":"core_values"},{"label":"FAQs","target_section":"faqs"}],"jump_nav_cta_button":{"title":"Talk to Expert","url":"#exigo-section-contact_us","target":""},"jump_nav_aria_label":""},"_links":{"self":[{"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/pages\/1853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/comments?post=1853"}],"version-history":[{"count":47,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/pages\/1853\/revisions"}],"predecessor-version":[{"id":4698,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/pages\/1853\/revisions\/4698"}],"up":[{"embeddable":true,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/pages\/5367"}],"acf:post":[{"embeddable":true,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/partner\/1568"},{"embeddable":true,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/partner\/1507"},{"embeddable":true,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/expert\/1467"},{"embeddable":true,"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/content_block\/1198"}],"wp:attachment":[{"href":"https:\/\/exigotech.ethub.co\/au\/wp-json\/wp\/v2\/media?parent=1853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}