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DHL Improves HR Processes by 80% with Better Decision-Making Capabilities
Automating HR data collection gave DHL real-time, error-free insight across its APAC operations.
Project Overview
DHL is a leading global logistics company with a presence in over 220 countries and territories, employing 400,000 people worldwide since its founding in 1969.
DHL's HR team in Singapore relied on manual Excel-based tracking of employee salaries, overtime and bonuses across the APAC region, a slow and error-prone process. Exigo Tech saw an opportunity to automate HR data collection and processing, while keeping sensitive data secure.
Exigo Tech built a solution that streamlined access to employee documents within the DHL network, added password protection for country-specific files, and generated reports automatically using Power BI.
The Challenge
DHL's HR team relied on manual, error-prone Excel tracking for critical employee data across the APAC region.
Manual Excel Tracking
Salaries, overtime and bonuses were tracked manually across multiple countries.
Error-Prone Process
Manual data handling introduced a significant risk of human error.
Data Security Concerns
Sensitive employee data needed stronger protection against identity and data theft.
Slow Reporting
Generating reports from scattered Excel files across countries was slow and inefficient.
Our Solution
Exigo Tech automated DHL's HR data collection and reporting with a secure, centralised solution.
Automated Data Collection
Manual collection of Excel files from multiple countries was replaced with an automated process.
Password-Protected Access
Country-specific files were password protected to minimise the risk of data and identity theft.
Power BI Reporting
Data was automatically inserted into the correct tables, with reports generated easily using Power BI.
Our association with Exigo Tech enabled us to automate our manual HR processes to improve our productivity and efficiency levels. The Exigo Tech team listened to our needs carefully and followed a step-by-step approach to implementation.
