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Mail Call Couriers Achieve 40% Reduction in Costs with a Custom Mobile Application Solution from Exigo Tech
A cross-platform enterprise mobility solution replaced bulky hardware devices and streamlined driver operations.
Project Overview
Mail Call Couriers relied on bulky, traditional hardware devices to manage its drivers and day-to-day courier operations, equipment that was costly to maintain and limited the business's flexibility as it grew.
Exigo Tech partnered with Mail Call Couriers to replace this legacy hardware with a custom, cross-platform mobile application that integrated with the company's existing ERP system, supporting a bring-your-own-device (BYOD) approach while meeting strict security and compliance requirements.
The Challenge
Mail Call Couriers needed to move away from costly hardware devices toward a flexible, secure mobile solution for its drivers.
Outdated Hardware Devices
Bulky, traditional hardware devices were costly and cumbersome for drivers to use in the field.
No BYOD Policy
Without a bring-your-own-device policy, the business carried unnecessary expenditure on physical devices.
Cross-Platform Requirements
Any new solution needed to work across iOS, Android, and Windows while integrating with the existing ERP system.
Scalability for Seasonal Growth
The system needed to handle seasonal spikes in volume as well as the company's ongoing growth plans.
Data Security & Compliance
Strong security layers were required to protect data sovereignty and meet OH&S obligations.
Driver Experience
Drivers needed a simpler, more reliable way to manage their day-to-day jobs.
Our Solution
Using a design-thinking approach, Exigo Tech and Mail Call Couriers worked together to build a tailored enterprise mobility solution.
Enterprise Mobility Solution
A custom mobile application replaced legacy hardware, running across iOS, Android, and Windows devices.
Integration with Internal Systems
The new app was integrated directly with Mail Call Couriers' existing ERP system for seamless data flow.
Driver Connectivity
Improved connectivity gave drivers real-time access to job information, cutting down on calls to the support centre.
OH&S Compliance
Built-in security and safety features helped the business meet its OH&S obligations and reduce liability.
