Copilot Studio suits most agents that live inside Microsoft 365, Power Platform and Dynamics 365. It is faster to build and easier for your own team to maintain. When a process needs complex multi-agent orchestration, custom models or strict network isolation, we recommend custom AI agent development on Microsoft Foundry instead.

Agent Builder in Microsoft 365 Copilot suits simple personal or team agents over content people can already see. Copilot Studio is for agents shared across departments or with customers, that connect to business systems, run workflows and need IT-managed environments, testing and release controls.

Copilot Studio usage is billed in Copilot Credits, and consumption depends on the agent's design, knowledge sources, actions and volume. Some internal use may be covered by Microsoft 365 Copilot licences. We estimate credits during design, recommend a suitable purchase option and set up monitoring, so costs stay predictable.

Each agent is placed in the right Power Platform environment, with data loss prevention connector policies, required authentication and limits on who can build and publish. Agents are tested for answer quality and content safety before release, and analytics show how they perform afterwards, in line with your AI governance policy.

You receive analytics, runbooks and an owner guide so your team can manage the agent day to day. Many clients then extend it with new skills or actions, or build a second agent on the same environments and controls. Ongoing improvement can be supported by our AI managed services once they are available in your region.

Yes. We design and build Copilot Studio agents for organisations across Australia, including Sydney, Melbourne, Adelaide and Wollongong. Workshops run on-site or online, and delivery draws on our wider Microsoft AI and Power Platform team across the region, so local context and build capacity come together. 

Copilot Studio agents live in Power Platform environments, which can be created in the Australia region. During design, we confirm where each component, model and connector processes data, and reference the Privacy Act 1988. Final compliance depends on your environment, data and legal obligations.