One Shared Terminal, a Different Personal Desktop Per Shift

Windows 365 Cloud PC Built for Shift Workers Sharing a Terminal

Designed for call centres and frontline teams where the same physical terminal serves a different person every shift – across Australia, India, Singapore, and the Philippines.

24x7

Shared-Device Session Isolation

Shared-Device Session Isolation

360°

Call Centre & Frontline Coverage

Call Centre & Frontline Coverage

100%

Fast Shift Handover

Fast Shift Handover
AI & Automation For Smarter Business Performance

One Shared Terminal, a Different Personal Desktop for Every Shift

Call centres and frontline environments don't fit the one-person-one-laptop model – the same physical terminal serves different people across different shifts. Exigo Tech designs Windows 365 Cloud PC specifically for shared-device, shift-based environments, so each person gets their own personalised desktop the moment they log in, regardless of which terminal they're sitting at.

One Shared Terminal, a Different Personal Desktop for Every Shift
Personal Desktop, Shared Hardware

Personal Desktop, Shared Hardware

Each shift worker gets their own personalised Cloud PC experience, even on a physical terminal others also use.

Fast Shift Handover

Fast Shift Handover

The next person logs in and gets their desktop immediately, without waiting on setup or configuration.

Built for Call Centre Realities

Built for Call Centre Realities

Designed around the specific operational patterns of call centres and help desk environments.

Consistent Across Locations

Consistent Across Locations

The same shared-device model works whether the call centre is in India, the Philippines, or elsewhere.

Simplified Hardware Management

Simplified Hardware Management

IT manages fewer physical devices since the same terminal can serve multiple shift workers.

Core Offerings: Windows 365 Cloud PC

Our Windows 365 Cloud PC services are designed specifically for shared-device, shift-based operational environments.

Cloud PC Use Case Assessment Cloud PC Use Case Assessment ›
Call Centre & Frontline Cloud PC Call Centre & Frontline Cloud PC ›
Security & Compliance Security & Compliance ›

Shift patterns and target user groups established as a practical roadmap.

Consistent, secure device experiences for shared-terminal environments.

Each user's session and data remaining isolated even on shared hardware.

Talk to Our Experts

Alpesh Prajapati

Operational Excellence Manager

Business Outcomes Enabled

Faster Shift Changeovers

Faster Shift Changeovers

The next shift worker gets their personal desktop immediately, without setup delays between shifts.

Reduced Hardware Costs

Reduced Hardware Costs

Fewer physical terminals are needed since the same device can serve multiple shift workers securely.

Consistent Multi-Country Operations

Consistent Multi-Country Operations

The shared-device model works the same way across call centre locations in different countries.

Improved Data Security

Improved Data Security

Each user's session and data remain isolated even on shared physical hardware.

Simplified IT Management

Simplified IT Management

Fewer physical devices to provision, patch, and maintain across the operation.

Faster Shift Changeovers

Faster Shift Changeovers

The next shift worker gets their personal desktop immediately, without setup delays between shifts.

Reduced Hardware Costs

Reduced Hardware Costs

Fewer physical terminals are needed since the same device can serve multiple shift workers securely.

Consistent Multi-Country Operations

Consistent Multi-Country Operations

The shared-device model works the same way across call centre locations in different countries.

Improved Data Security

Improved Data Security

Each user's session and data remain isolated even on shared physical hardware.

Simplified IT Management

Simplified IT Management

Fewer physical devices to provision, patch, and maintain across the operation.

Does Your Call Centre Struggle With Shared-Terminal Handovers?

Book a free assessment to see how Cloud PC could speed up shift changeovers and simplify device management.

Book Your Free Frontline Cloud PC Assessment

Partner Ecosystem

PARTNERS

STORIES OF IMPACT

CASE STUDY
FAQs

Exigo Tech does. We design and deploy Windows 365 Cloud PC solutions specifically for call centre, help desk, and frontline environments.

This page focuses specifically on shared-device, shift-based use cases like call centres, while our broader Windows 365 page covers general onboarding scenarios.

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