CRM MODERNISATION | SALES ENABLEMENT | REVENUE GROWTH

Transform Sales Performance with a Microsoft Dynamics 365 Sales Workshop

Discover how Dynamics 365 Sales can help your organisation improve customer engagement, streamline sales processes, increase visibility across the sales pipeline, and empower teams to sell more effectively.

5

Day Sales Transformation Workshop

Day Sales Transformation Workshop

4

Strategic Sales Assessment Areas

Strategic Sales Assessment Areas

1

Customised CRM Adoption Roadmap

Customised CRM Adoption Roadmap

Empower Your Sales Team to Sell Smarter, Faster, and More Effectively

Microsoft Dynamics 365 Sales provides a cloud-based CRM platform that helps organisations improve customer engagement, optimise sales processes, automate activities, and enable data-driven decision-making. However, realising the full value of a CRM investment requires more than technology deployment. It requires a clear strategy, process alignment, and user adoption.

Empower Your Sales Team to Sell Smarter, Faster, and More Effectively Microsoft Partner Microsoft Partner
Improve Sales Performance

Improve Sales Performance

Enable sales teams to work more efficiently by providing better visibility into opportunities, accounts, and customer interactions.

Strengthen Customer Relationships

Strengthen Customer Relationships

Create a more connected customer experience through improved engagement, communication, and relationship management.

Increase Pipeline Visibility

Increase Pipeline Visibility

Gain greater insight into sales performance, forecasting, and opportunity progression.

Streamline Sales Processes

Streamline Sales Processes

Reduce inefficiencies through standardised sales workflows, automation, and improved collaboration.

Accelerate CRM Adoption

Accelerate CRM Adoption

Develop an implementation strategy that supports user engagement and long-term business value.

What to Expect

Our Dynamics 365 for Sales Workshop is designed to help organisations evaluate, optimise, and transform their sales operations through Microsoft Dynamics 365 Sales.

Phase 1: Comprehensive Sales Process Assessment Phase 1: Comprehensive Sales Process Assessment ›
Phase 2: Sales Workflow Optimisation Phase 2: Sales Workflow Optimisation ›
Phase 3: Roadmap Development Phase 3: Roadmap Development ›
Phase 4: Sales Team Enablement Phase 4: Sales Team Enablement ›

Evaluate current sales processes, identify pain points, analyse customer engagement practices, and assess opportunities for improvement.

Review existing sales activities and discover opportunities to improve efficiency through automation, standardisation, and CRM best practices.

Build a practical roadmap that aligns Dynamics 365 Sales capabilities with business priorities, customer engagement goals, and sales performance objectives.

Develop strategies to support user adoption, CRM utilisation, training, and long-term success.

Challenges We Help Solve

Many organisations recognise the need for better CRM capabilities but struggle to define the right approach for improving sales performance.

Limited Customer Visibility

Customer information is often spread across multiple systems, making it difficult to maintain a complete view of interactions and opportunities.

Manual Sales Processes

Sales teams spend excessive time on administrative activities instead of focusing on customer engagement and revenue generation.

Inconsistent Sales Practices

Without standardised processes, sales performance and customer experiences can vary significantly across teams.

Limited Forecasting Accuracy

Lack of visibility into pipeline activity often impacts forecasting and sales planning effectiveness.

Low CRM Adoption

Many CRM projects fail to deliver value because users struggle to embrace the platform effectively.

Talk To Our Experts

Prabu Satchithananda

Business Development Manager

Deliverables

At the conclusion of the workshop, your organisation receives actionable recommendations and a roadmap for CRM transformation.

Sales Process Assessment Report

An evaluation of existing sales activities, challenges, opportunities, and process improvement areas.

CRM Opportunity Analysis

Recommendations for how Dynamics 365 Sales can support customer engagement, sales productivity, and revenue growth.

Sales Optimisation Recommendations

Practical guidance for improving workflows, automation, reporting, and customer management.

Dynamics 365 Sales Adoption Roadmap

A structured roadmap outlining priorities, implementation phases, and recommended next steps.

User Enablement Strategy

Recommendations designed to maximise user adoption, engagement, and long-term CRM success.

Why Exigo Tech

Deep Dynamics 365 Expertise

Deep Dynamics 365 Expertise

Leverage practical experience across Dynamics 365 Sales, customer engagement, CRM transformation, and business applications.

Business-Focused CRM Strategy

Business-Focused CRM Strategy

Align CRM investments with measurable sales, customer, and business outcomes.

Proven Sales Transformation Experience

Proven Sales Transformation Experience

Benefit from real-world experience helping organisations optimise and modernise their sales operations.

End-to-End Delivery Support

End-to-End Delivery Support

Receive support from assessment and planning through implementation, adoption, optimisation, and managed services.

Focus on User Adoption

Focus on User Adoption

Ensure long-term success through change management, enablement, training, and adoption strategies.

Deep Dynamics 365 Expertise

Deep Dynamics 365 Expertise

Leverage practical experience across Dynamics 365 Sales, customer engagement, CRM transformation, and business applications.

Business-Focused CRM Strategy

Business-Focused CRM Strategy

Align CRM investments with measurable sales, customer, and business outcomes.

Proven Sales Transformation Experience

Proven Sales Transformation Experience

Benefit from real-world experience helping organisations optimise and modernise their sales operations.

End-to-End Delivery Support

End-to-End Delivery Support

Receive support from assessment and planning through implementation, adoption, optimisation, and managed services.

Focus on User Adoption

Focus on User Adoption

Ensure long-term success through change management, enablement, training, and adoption strategies.

STORIES OF IMPACT

CASE STUDY

Ready to Modernise Your Sales Operations?

Discover how Dynamics 365 Sales can improve customer relationships, increase sales productivity, and help your team achieve better business outcomes.

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Partner Ecosystem

PARTNERS
FAQs

The workshop helps organisations evaluate current sales processes, identify CRM opportunities, and develop a roadmap for leveraging Microsoft Dynamics 365 Sales.

Sales leaders, business stakeholders, sales operations teams, customer experience leaders, and technology teams involved in CRM initiatives.

Dynamics 365 Sales is Microsoft's cloud-based CRM platform designed to help organisations manage customer relationships, improve sales performance, and increase revenue opportunities.

Participants receive assessments, recommendations, process improvement insights, CRM adoption guidance, and a tailored implementation roadmap.

Yes. Existing sales practices, workflows, reporting capabilities, customer engagement processes, and operational challenges are evaluated during the engagement.

Yes. The workshop includes roadmap planning, implementation recommendations, adoption guidance, and best-practice recommendations.

Yes. Dynamics 365 Sales integrates with Microsoft 365 applications, Teams, Outlook, Power Platform, and other Microsoft technologies.

Yes. Exigo Tech can support CRM implementation, customisation, integration, adoption, optimisation, and ongoing support services.

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