A proof of concept tests whether something can work technically. A pilot puts a working solution in front of a small group of real users to measure business value in everyday work. We often combine both: prove feasibility first, then run it with real users against agreed KPIs, so the decision covers technology and value together.

Strong candidates are frequent, time-consuming tasks with a clear owner and accessible data, such as answering policy questions, triaging requests, summarising documents or drafting standard responses. They should matter to the business while carrying manageable risk. If you have not chosen a use case yet, our AI Readiness Assessment helps you rank the options first.

We need a business owner who can make decisions, a few users willing to test and give feedback, access to the relevant data and systems, and support from IT and security for access approvals. Agreeing these upfront is one of the simplest ways to keep a pilot on time and on track.

Microsoft Frontier Accelerate for Copilot includes a partner-led envisioning and proof of concept engagement for eligible customers, covering Microsoft 365 Copilot, Agent 365 and agents. Microsoft sets the eligibility rules, and they change each financial year. We check your eligibility with Microsoft and explain the options before any work begins.

You receive a roadmap for the full build covering architecture, security, adoption and running costs. From there, we can deliver the production solution, whether that is a Copilot Studio agent, a custom agent on Microsoft Foundry or a Microsoft 365 Copilot rollout, and support it after go-live through our AI managed services.

A no-go result is still a useful outcome. You learn why the use case fell short, whether because of data quality, process fit or cost, and you avoid a much larger failed investment. Often the findings point to a better use case or a specific fix that makes a second attempt worthwhile.

Yes. We deliver AI proofs of concept and pilots for organisations across Australia, including Sydney, Melbourne, Adelaide and Wollongong. Scoping sessions and user testing can run on-site or online, with local account management backed by our wider Microsoft AI delivery team. 

We keep pilot data to the minimum the use case needs, apply access controls and review how personal information is handled with reference to the Privacy Act 1988 and the Australian Privacy Principles. We flag where privacy or legal advice is needed. Final compliance depends on your environment, data and legal obligations.