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Turn Calls and Meetings into Actionable Business Intelligence with Dubber
Capture calls and video conversations in the cloud, turn them into searchable text, and use AI-powered insights to better understand customer interactions and support connected teams.
100%
Cloud-Based Call Recording
24x7
Access to Recorded Conversations
1
Connected View of Customer Conversations
Turn Business Conversations into Information You Can Use
Business conversations hold valuable information about customers, sales, service, compliance, and everyday operations, but much of that information can be difficult to capture and use effectively. Exigo Tech helps organisations use Dubber to securely record business conversations and turn voice data into useful intelligence. With cloud recording, transcription, AI-powered insights, sentiment analysis, alerts, and integrations with platforms such as Microsoft Teams, organisations can make more of the conversations already happening across their business.
Microsoft Partner
Keep Important Conversations
Record and review business calls, meetings, and video conversations without relying on separate recording hardware.
Make Conversations Searchable
Convert voice and video conversations into text so important information is easier to access and review.
Understand Customer Sentiment
Use AI-driven alerts to identify conversations where negative customer sentiment may need attention.
Access Recordings Through Existing Applications
Make recorded conversations available as part of existing applications and services.
Support Teams Wherever They Work
Capture employee calls across devices through a cloud-based platform suited to distributed working environments.
Core Offerings: Dubber Voice Intelligence & Communication Services
Exigo Tech works with Dubber to help organisations capture, access, and use business conversations across a connected cloud communications environment.
Cloud Call Recording
›
Conversation Intelligence
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Compliance Recording
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Customer & Sales Intelligence
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AI-Powered Alerts & Insights
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Communication Platform Integration
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Capture and securely manage business conversations in the cloud across supported communication platforms without relying on traditional recording infrastructure.
Turn recorded business conversations into useful insights through transcription, search, conversation analysis and AI-powered intelligence.
Capture and manage conversations to support regulatory, governance and record-keeping requirements using enterprise-grade recording capabilities. Dubber specifically positions compliance and data security as major use cases for its recording platform.
Use conversation data to identify customer sentiment, topics, trends and opportunities that can help sales and service teams understand interactions more clearly.
Surface important moments from conversations through capabilities such as sentiment analysis, topic identification, conversation highlights and real-time alerts.
Bring conversation recording and intelligence into environments such as Microsoft Teams, Cisco Webex and Zoom, while connecting resulting data with other business applications and analytics tools.
Talk to Our Experts
Business Outcomes Enabled
Fewer Lost Conversation Details
Keep a record of important calls and meetings so teams can return to conversations when information needs to be checked.
Better Customer Understanding
Use conversation insights and sentiment alerts to understand where customer interactions may require attention.
Easier Access to Communication Data
Turn recorded conversations into information that can be reviewed and used within existing business applications.
Better Support for Distributed Teams
Give employees a common cloud-based approach to capturing business conversations across locations and devices.
More Value from Everyday Conversations
Use the calls and meetings already happening across the business as another source of useful information and insight.
Fewer Lost Conversation Details
Keep a record of important calls and meetings so teams can return to conversations when information needs to be checked.
Better Customer Understanding
Use conversation insights and sentiment alerts to understand where customer interactions may require attention.
Easier Access to Communication Data
Turn recorded conversations into information that can be reviewed and used within existing business applications.
Better Support for Distributed Teams
Give employees a common cloud-based approach to capturing business conversations across locations and devices.
More Value from Everyday Conversations
Use the calls and meetings already happening across the business as another source of useful information and insight.
What Could Your Business Learn from Its Everyday Conversations?
Capture important calls, make conversations easier to review, and use AI-powered insight to better understand customer interactions with Dubber.
Partner Ecosystem
STORIES OF IMPACT
CASE STUDY
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Learn moreDubber is a cloud-based platform that helps businesses record calls and video conversations and use the resulting information to support communication and customer insight.
Based on the current Exigo Tech offering, Dubber can support the recording of business calls, meetings, and video conversations.
The existing Dubber offering supports automated recording without the need for external recording hardware or software.
Yes. Dubber AI can convert phone calls and video conferences into text, making information from conversations easier to review.
Dubber uses AI capabilities to help businesses gain insights from conversations. The current offering specifically includes notifications when negative sentiment is detected during a call.
Yes. Application optimisation is one of the existing offerings, allowing call recordings to become part of existing applications and services.
Yes. The existing service is designed to support recording of employee calls regardless of the device being used.
Exigo Tech works with Dubber to help organisations introduce cloud-based recording, voice intelligence, communication, application optimisation, and supporting network capabilities into their existing technology environment.
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